EXPERIENCE
2023-PRESENT
Hammer Technologies | Billerica, MA | www.hammer.com
Senior Content Marketing Manager | August 2023 – Present
- Managed content marketing, product marketing, and content strategy for customer and partner marketing channels
- Launched brand marketing initiatives to increase brand awareness and engagement
- Led communications strategy through email marketing, podcast, social media, and public relations
- Applied AI solutions to streamline content creation and meet the needs of sales and channel teams
Software and Tool Proficiencies: HubSpot, Lumen5, Canva, Sprout Social
2022-2023
Groups Recover Together | Burlington, MA | joingroups.com
Senior Manager of Content | May 2022 – May 2023
- Created new brand voice and style guide and managed its roll-out across all channels
- Developed urgent informative email and SMS communication flows for members in response to shifting governmental healthcare mandates
- Streamlined member communications experience and launched member feedback survey workflow
- Launched new content strategy designed to build brand awareness and drive organic member acquisition
Software and Tool Proficiencies: WordPress, Salesforce Marketing Cloud, Typeform
2018-2022
Acronis | Burlington, MA | acronis.com/en-us/
Content Marketing Manager | September 2021 – May 2022
Content Marketing Specialist | August 2018 – September 2021
- Managed freelance writers, content strategy, and content calendar development
- Created and expanded marketing events and initiatives: webinars, industry reports, conferences. and partner recruitment and enablement programs
- Developed and published digital content including blogs, white papers, infographics, case studies, and scripts for targeted audiences and campaigns
- Launched new partner communications, blog, and SEO content creation processes
Software and Tool Proficiencies: Jira, Marketo, Alchemer, Drupal, Asana
2017-2018
Wayfair | Boston, MA | wayfair.com/
Senior B2B Writer | November 2017 – August 2018
- Researched, wrote, and edited interview series, sales assets, and thought leadership pieces for targeted business audiences
- Executed content strategy to grow organic social engagement and increase following for newly launched B2B brand on Facebook and LinkedIn
- Organized contests and giveaways to drive member engagement
- Oversaw the development and consistent usage of new B2B brand voice
Software and Tool Proficiencies: Microsoft Suite, Google Drive, Hootsuite
2016-2017
JoVE | Cambridge, MA | jove.com/
Marketing Coordinator | January 2017 – October 2017
Content Marketing Copywriter | June 2016 – January 2017
- Wrote and edited content (ad copy, blogs, emails, white papers, etc.)
- Managed, and tracked event logistics, activities, and expenses
- Maintained Pardot database; organized content scheduling and delivery
- Grew follower count and engagement on Facebook, Twitter, LinkedIn, and YouTube
Software and Tool Proficiencies: Act-On, Pardot, Google Analytics, Canva
2014-2016
homeyou | Woburn, MA | homeyou.com/
Senior Copywriter and Editor | April 2015 – May 2016
Copywriter and Marketing Associate | February 2014 – April 2015
- Produced and edited on-page and off-page digital content
- Developed content marketing, social media, and email campaigns
- Researched and established a foundational training program on SEO, WordPress, and content marketing practices for new team members
Software and Tool Proficiencies: Google Drive, WordPress, Mailchimp, CoSchedule
EDUCATION AND CERTIFICATIONS
Salem State University, Salem, MA – BA, English/Creative Writing
- September 2009 – May 2013
Salem State University, Salem, MA – BA, Psychology
- September 2009 – May 2013
Google – Google Analytics Individual Qualification
- Issued January 2019
HubSpot Academy – Inbound Marketing Certification
- Issued March 2019
HubSpot Academy – Content Marketing Certification
- Issued September 2019